Frequently Asked Questions
Hermayana Export International
Herewith we furnish a few frequently asked questions (FAQ).
If you have any additional inquiries, please feel free to contact us directly or submit your request through our online inquiry form. Our team will get in touch with you promptly.
Where is your company based?
Our company is based in Indonesia, strategically located close to major sourcing areas and export ports. This allows us to efficiently manage procurement, quality control, and international shipments.
What cocopeat products do you supply?
We supply high-quality cocopeat suitable for agriculture, horticulture, hydroponics, and growing media. Moisture, EC, and pH can be adjusted based on buyer requirements.
Do you support custom specifications?
Yes. We can adjust EC level, moisture percentage, and packaging format according to your needs.
Can I request product samples?
Yes, product samples are available upon request. Samples can be sent via courier. Please contact us with your company details and product specifications for further arrangement.
Can you supply your products on a regular basis?
Yes. We have a strong supply network and reliable production partners, enabling us to supply our products consistently and sustainably according to our buyers’ requirements.
What export documents do you provide?
We provide standard export documentation including Invoice, Packing List, COO, Health Certificate (if required), and additional documents requested by the buyer.
How do you ensure product quality?
Our quality control includes field inspections, sample testing, and detailed checking of EC, pH, moisture, and fiber content before shipment.
How do you load and ship your products?
We load our products according to customer requirements using standard export containers, including 20 ft FCL and 40 ft FCL. Packaging and loading methods can be customized based on the product and destination.
Trade Information
| Payment Term | L/C and T/T |
| Payment Currency | US Dollar (USD) or IDR |
| Incoterm | EXW, FOB, and CFR |
| Port |
Tanjung Perak – East Java Tanjung Emas – Central Java Tanjung Priok – Jakarta, Indonesia |
Do you want a Premium Cocopeat Supply for your business?
Let Hermayana Export International provide you with export-grade cocopeat, produced under strict quality control and tailored to meet your business requirements.